Privacy Policy

Privacy Policy for DeepManager

Effective Date: 15 June 2025

Thank you for using our DeepManager, an AI-enabled customer service. We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our extension.

1. Information We Collect

We collect the following information only when you voluntarily input it:

 • Full name

 • Email address

 • Phone number

 • Company name

 • Industry

 • Country

 • Online review provided by the user

 • Selected response strategy

 • GPT-generated managerial response

2. How We Use the Information

We use the collected data for the following purposes:

 • To generate customized managerial responses based on the information you provide

 • To improve the performance and response quality of the extension for research and development purposes

 • Only the company name, industry, country, online review, and managerial response will be stored on our backend

 • Your name, email, and phone number are stored locally on the frontend only and will not be uploaded or stored on any server

3. Data Storage and Transmission

 • Personal details such as your name, email, and phone number are stored only in your browser’s local environment

 • Company name, industry, country, online review, and generated managerial responses will be transmitted and stored securely on our backend for research and improvement

 • All data transmissions are encrypted to ensure confidentiality and integrity

4. Data Sharing

We do not share any personal data with third parties. All data collected is used strictly for research, analysis, and improvement of this extension.

5. Your Rights

You have the right to:

 • Know what data we collect

 • Request deletion of your personal data

 • Stop using the extension and clear local data at any time

6. Data Retention

We retain only non-personal data such as company name, industry, country, online reviews, and responses for as long as necessary for research and improvement purposes.

7. Security

We implement reasonable technical and organizational measures to protect your data, including:

 • Encrypted data transmission via HTTPS

 • Restricted backend access

 • Periodic security audits

8. Changes to This Policy

We may update this policy from time to time. Any significant changes will be notified to users within the extension.

9. Contact Us

If you have questions or concerns regarding this policy, please contact us at:

 • Email: y.wang@imanagers.org